ZizoBet Terms and Conditions

Welcome to ZizoBet Casino. These Terms and Conditions govern your access to and use of our website, games, services, and promotions available at zizobet.com. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to these terms in full. We encourage you to review this document carefully before placing any bets or making any deposits. If you do not agree with any part of these conditions, please do not use our services.

1. About Us

At ZizoBet, we operate under Santeda International B.V., a company registered in Curaçao with Company Number 151296, with a registered address at Zuikertuintjeweg Z/N, Curaçao. We are licensed and regulated by the Curaçao Gaming Authority (CGA) under License Number OGL/2024/1798/1048, issued on August 14, 2024. Trust services are represented by IGA Group (https://igagroup.com). Our payment operations are handled by Santeda International Limited, with a registered office at Poreias, 2 3011, Limassol, Cyprus, acting as a payment agent of the license holder. Our ZizoBet platform launched in 2025 and serves players across international markets including the United Kingdom, Spain, Germany, France, Italy, Australia, and Canada.

2. Eligibility and Account Registration

To use our services at Zizo Bet Casino, you must meet the following eligibility criteria. We strictly enforce these requirements and reserve the right to close any account found in violation.

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country where online gambling is legally permitted.
• You must not be a resident of a restricted territory as defined in our internal policies.
• You may only hold one account with us at ZizoBet at any given time.
• You must provide accurate, truthful, and up-to-date personal information during registration.
• You must not register on behalf of or for the benefit of another person.

We reserve the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals.

3. Know Your Customer (KYC) and Verification

At ZizoBet, we are required by law to verify the identity of all players. Our internal KYC review is typically completed within 24 hours; however, first-time withdrawals may require an additional 24 to 48 hours for full verification. We may request the following documents:

• Government-issued photo identification (passport, national ID, or driver's licence)
• Proof of address (utility bill or bank statement dated within the last 3 months)
• Proof of payment method (front and back of card or screenshots of e-wallet)
• Source of funds documentation where applicable

We will not process any withdrawals until verification is satisfactorily completed. Our ZizoBet team handles all KYC documentation with full confidentiality in accordance with our Privacy Policy.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods at Zizo Bet, including Visa, Mastercard, Apple Pay, Google Pay, Neosurf, MiFinity, CashtoCode, Interac, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, XRP, BCH, USDT, XMR, and DASH. The minimum deposit amount is €10 or the equivalent in your chosen currency. We support multiple currencies including EUR, USD, GBP, BTC, ETH, LTC, and more.

4.2 Withdrawals

At ZizoBet, we process withdrawal requests according to the following limits and timelines:

• Minimum withdrawal: €10 or equivalent
• Standard withdrawal limit: up to €7,500 per week and €15,000 per month
• VIP withdrawal limit: up to €15,000 per week and €30,000 per month
• Card and Apple Pay withdrawals: up to 3 banking days
• E-wallet withdrawals: 1 to 2 banking days
• Crypto withdrawals: same day, typically within 2 to 6 hours

We reserve the right to deduct 20% from any requested withdrawal if the deposited funds were not wagered at least 1x prior to the withdrawal request. If your winnings exceed €15,000, we reserve the right to divide payouts into monthly instalments of a maximum of €15,000 until the full amount is paid. The maximum single win limit, including any bonus round or free spin, shall not exceed the equivalent of €200,000 (two hundred thousand euros).

5. Bonuses and Promotions

Our ZizoBet Casino offers a generous welcome package of up to 550% bonus plus 50 Free Spins across four deposits. Crypto players at Zizo Bet Casino enjoy an enhanced 630% welcome bonus plus 50 Free Spins. Sports bettors can claim a 300% Sports Welcome Bonus up to €2,000 plus 10 free bets. All bonuses are subject to the following general terms:

• Casino welcome bonus wagering requirement: 30x (bonus + deposit) within 7 days
• Sports bonus wagering requirement: 15x (deposit + bonus)
• Only one active bonus may be held at any time
• Casino bonuses apply to casino games only; sports bonuses apply to sports betting only
• The promo code "WELCOME" must be activated on your first deposit to receive 50 Free Spins
• No Deposit bonuses and Free Spins awarded as gifts carry a maximum withdrawal cap of €100 or equivalent
• We reserve the right to modify or withdraw any promotion at any time without prior notice

We at ZizoBet also offer ongoing promotions including 10% monthly crypto cashback, social media giveaways with free spins, sports cashback events, and our VIP programme with exclusive withdrawal limits and dedicated support. For full details on the ZizoBet bonus code and current offers, please visit our Promotions page.

6. Responsible Gambling

At Zizo Bet, we are fully committed to promoting responsible gambling and player wellbeing. We provide a range of tools to help you stay in control of your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you feel that your gambling is becoming problematic, we strongly encourage you to contact our support team or seek assistance from independent organisations such as GamCare, BeGambleAware, or Gambling Therapy. You must be at least 18 years of age to use our services, and we actively use age verification measures to prevent underage gambling.

7. Prohibited Activities

Our ZizoBet platform enforces a strict code of conduct. The following activities are strictly prohibited and may result in immediate account suspension and forfeiture of funds:

• Providing false or misleading personal information
• Opening more than one account per person, household, or IP address
• Exploiting bonuses or promotions through collusion or artificial play patterns
• Using automated software, bots, or third-party tools to gain an unfair advantage
• Engaging in any form of fraud, money laundering, or other illegal activity
• Attempting to reverse-engineer or interfere with our software or games

8. Intellectual Property

All content on our ZizoBet website, including logos, graphics, game interfaces, software, text, and trademarks, is the exclusive property of Santeda International B.V. or its licensors. You may not reproduce, distribute, modify, or use any of our content without prior written consent from us. Unauthorised use of our intellectual property may result in legal action.

9. Limitation of Liability

We at Zizo Bet provide our services on an "as is" and "as available" basis. While we strive to maintain uninterrupted access to our platform, we do not guarantee that the website will be free from errors, interruptions, or technical issues. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services. Our maximum aggregate liability to you shall not exceed the total amount deposited by you in the 12 months preceding the claim.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our ZizoBet Casino services shall first be referred to our customer support team for resolution. If a satisfactory resolution cannot be reached, disputes may be escalated to the relevant regulatory authority. We encourage all players to contact us in the first instance at Support@Zizobet.com, and we will make every effort to resolve issues promptly and fairly.

11. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make significant changes, we will notify you via email or through a prominent notice on our website. Your continued use of our Zizo Bet platform following any such changes will constitute your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions about these Terms and Conditions or require assistance with your account, our ZizoBet support team is available 24/7 via live chat and email. You can reach us at Support@Zizobet.com for general enquiries, Affiliate@Zizobet.com for partnership questions, or VIP@Zizobet.com for our exclusive VIP programme. We are here to ensure your experience with us is safe, fair, and enjoyable.